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The Need to Read

November 2022In the science fiction books I read as a kid, reading had often been replaced by some more efficient way of acquiring knowledge. Mysterious "tapes"...

The safety of speed: How we ship code 180 times per day

The Real Reason to End the Death Penalty

April 2021When intellectuals talk about the death penalty, they talk about things like whether it's permissible for the state to take someone's life, whether the death...

comma.ai — make driving chill

An NFT That Saves Lives

elC0mpa/aws-doctor: Diagnose AWS costs, detect idle resources, and optimize cloud spending directly from your terminal. 🩺 ☁️

Chroma Explorer – Modern ChromaDB Desktop Client

Everything you need to work with ChromaDB, in a beautiful native app.Multi-Profile ConnectionsConnect to local, remote, or Chroma Cloud databases. Save and manage multiple...

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Fierce Nerds

May 2021Most people think of nerds as quiet, diffident people. In ordinary social situations they are — as quiet and diffident as the star quarterback would...

The battle over Canada’s mystery brain disease

Joel Gunter,senior international reporter, New BrunswickandNadine Yousif,senior Canada reporter, New BrunswickBBCFive hundred people in a small Canadian province were diagnosed with a mystery brain...

A Project of One’s Own

June 2021A few days ago, on the way home from school, my nine year old son told me he couldn't wait to get home to...

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New research: Customer service team evolution

We analyzed 166 interviews with support leaders, managers, and frontline specialists to understand what changed once AI Agents like Fin became part of everyday...

GoGoGrandparent (YC S16) is hiring Backend and Full-Stack Engineers at GoGoGrandparent

About Us GoGoGrandparent is a digital caregiving platform helping older and disabled adults stay independent, safe, and supported at home. We adapt on-demand APIs (Uber,...

How to Get New Ideas

January 2023(Someone fed my essays into GPT to make something that could answer questions based on them, then asked it where good ideas come from....

Intercom is now a Shopify Plus Technology Partner

We’re excited to announce that Intercom is now a certified Shopify Plus Partner on the Technology Track. The Shopify Partner Program Technology Track supports the...

flow5 Release notes

How to Do Great Work

July 2023If you collected lists of techniques for doing great work in a lot of different fields, what would the intersection look like? I decided to...

Setting the standard for support: What Spain’s new customer service law signals

Support teams in Spain just got the clearest signal yet that the old way of doing things won’t cut it anymore. That signal comes in...

How Dad’s Fitness May Be Packaged and Passed Down in Sperm RNA

In March 2025, in a preprint uploaded to biorxiv.org, Mansuy and colleagues reported that EVs in mice can transport certain...

Superlinear Returns

October 2023One of the most important things I didn't understand about the world when I was a child is the degree to which the returns...

Intercom achieves AIUC-1 certification: A new standard for trust in AI Agents

Trust has always been a first principle at Intercom, from our early investments in security and privacy to the globally recognized certifications that shape...

Becoming the Machine | Armeet Singh Jatyani

How to Work Hard

June 2021It might not seem there's much to learn about how to work hard. Anyone who's been to school knows what it entails, even if...
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