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Putting Ideas into Words

February 2022Writing about something, even something you know well, usually shows you that you didn't know it as well as you thought. Putting ideas into words...

Why Anthropic chose Fin to transform their customer support

Fin has helped Anthropic – one of the world’s leading AI labs – revolutionize its customer service. By successfully implementing Al-first strategies, Anthropic’s team...

What I’ve Learned from Users

September 2022I recently told applicants to Y Combinator that the best advice I could give for getting in, per word, was Explain what...

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How to build your company to last, with John Elkann

Masters of Scale: How to Build Your Company to Last with John Elkann – formatted transcript ROBERT PASIN: One of the first things he...

Intercom on Product: How we became an AI-first company

In the age of generative AI, all the foundational assumptions around tech are in flux, so we must look at everything we do with...

How ads are chewing through half of your mobile data

Many people see adverts as the scourge of the internet but they...

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Density & the Future of Real Estate | by Mark Suster

Nearly six years ago, I was thrilled to invest in Andrew Farah and the team at Density when they had a vision for building...

The Need to Read

November 2022In the science fiction books I read as a kid, reading had often been replaced by some more efficient way of acquiring knowledge. Mysterious "tapes"...

Intercom’s 2024 in review – The Intercom Blog

If 2023 was the year AI burst on to the scene, 2024 was the year it truly came of age in customer service. We moved...

Lou’s Pseudo 3d Page

Pseudo 3d en español aqui! Gracias a Luis Peña! (C) 2013 Louis Gorenfeld, updated May 3, 2013NEW: Important details on the segmented road system and...

These Predatory Marketing Tactics Could Be Your Company’s Biggest Threat

Opinions expressed by Entrepreneur contributors are their own. Most of us in business...

Upfront Ventures Raises > $650 Million for Startups and Returns > $600 Million to LPs | by Mark Suster

A question I often hear is “how is Upfront changing given the current market?” The answer is: not much. In the past decade we...

How to Get New Ideas

January 2023(Someone fed my essays into GPT to make something that could answer questions based on them, then asked it where good ideas come from....

Off Script: Brian Eno and Stephen Fry take on AI

Welcome to a very special, limited-time only episode of Off Script. Two of the world’s most compelling cultural voices – musical pioneer, visual artist, and...

QEMU with VirtIO GPU Vulkan Support · GitHub

With its latest reales qemu added the Venus patches so that virtio-gpu now support venus encapsulation for vulkan. This is one more piece to...

How AI Grandma Daisy Is Turning the Tables on Phone Scammers

British phone company Virgin Media O2 has a new way to trick scammers at their own game: Have...

What Does the Post Crash VC Market Look Like? | by Mark Suster

At our mid-year offsite our partnership at Upfront Ventures was discussing what the future of venture capital and the startup ecosystem looked like. From...

How to Do Great Work

July 2023If you collected lists of techniques for doing great work in a lot of different fields, what would the intersection look like? I decided to...