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Putting Ideas into Words

February 2022Writing about something, even something you know well, usually shows you that you didn't know it as well as you thought. Putting ideas into words...

Why Anthropic chose Fin to transform their customer support

Fin has helped Anthropic – one of the world’s leading AI labs – revolutionize its customer service. By successfully implementing Al-first strategies, Anthropic’s team...

What I’ve Learned from Users

September 2022I recently told applicants to Y Combinator that the best advice I could give for getting in, per word, was Explain what...

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How to build your company to last, with John Elkann

Masters of Scale: How to Build Your Company to Last with John Elkann – formatted transcript ROBERT PASIN: One of the first things he...

Intercom on Product: How we became an AI-first company

In the age of generative AI, all the foundational assumptions around tech are in flux, so we must look at everything we do with...

How ads are chewing through half of your mobile data

Many people see adverts as the scourge of the internet but they...

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The AI agent buyer’s guide: How to make the right choice for your support needs

Working with AI is no longer an option for customer service teams – it’s a necessity. With an influx of new entrants promising powerful...

Five of the best science fiction books of 2024 | Best books of 2024

JuiceTim Winton, PicadorThere is no shortage of post-apocalypse dystopias, but Winton’s hefty eco-disaster is a cut above. An unnamed man and a mute young girl...

The Complete Car Adventure Package That Might Inspire Entrepreneurs to Camp More

Disclosure: Our goal is to feature products and services that we think you'll find...

Praying to the God of Valuation. Something happened in the past 7 years… | by Mark Suster

Something happened in the past 7 years in the startup and venture capital world that I hadn’t experienced since the late 90’s — we...

Superlinear Returns

October 2023One of the most important things I didn't understand about the world when I was a child is the degree to which the returns...

Start Good Trouble: Mastering SaaS metrics with Equals’ Bobby Pinero

On our latest Start Good Trouble webinar, we sat down with Bobby Pinero to get some insights from his startup journey. joins us Bobby is...

Wuhan lab samples hold no close relatives to virus behind COVID

After years of rumours that the virus that causes COVID-19 escaped from a laboratory in China, the virologist at the centre of the...

19 Years Ago Today – Brad Feld

I got an email from Matt Blumberg this morning with the above image that said,“We have been blogging for 19 years. I can remember...

Build Professional Websites Without Coding or Paying More Than Once

Disclosure: Our goal is to feature products and services that we think you'll find...

Why the Future of Space Starts in LA | by Mark Suster

Today, Apex announced their Series B funding round, led by XYZ Ventures and CRV, with participation from Upfront. And if you spend much time...